Acceptance of Terms
These Terms of Use govern your access to vulkanauto.com and your use or purchase of products and services offered by Vulkan Auto Technology Ltd. Please read these terms carefully before browsing the website, creating an account, submitting an inquiry, or placing an order.
Intellectual Property
All website content, including the Vulkan Auto Technology name, logos, product photographs, graphics, videos, page designs, written content, product descriptions, technical documents, and downloadable materials, is owned by or licensed to Vulkan Auto Technology Ltd. and is protected by applicable intellectual-property laws.
You may view and print website content solely for personal or internal business purchasing purposes. You may not reproduce, modify, distribute, publish, sell, reverse-engineer, scrape, or commercially exploit website content without written permission.
Third-party product names, trademarks, and logos remain the property of their respective owners.
Sale of Goods
Products displayed on the website are subject to availability and acceptance of your order. Placing an order represents an offer to purchase the selected products. An automated order acknowledgement does not necessarily mean that the order has been accepted. We may confirm acceptance through a separate confirmation, payment approval, or shipping notice.
Prices are displayed in the currency identified on the website. Applicable taxes, shipping charges, handling costs, and other permitted charges will be displayed or communicated before the order is finalized.
We make reasonable efforts to ensure product descriptions, specifications, photographs, and prices are accurate. However, colours, measurements, packaging, and minor product details may vary. We may correct errors or cancel an affected order. If payment has already been received for a cancelled order, the applicable amount will be refunded.
Purchases are also governed by our Warranty and Returns Policy and any product-specific warranty conditions.
Out of Stock and Unavailability
All products are subject to availability. A product displayed on the website may become unavailable before an order is processed.
If an ordered product is unavailable, we may contact you to offer an estimated restocking date, a suitable alternative, a partial shipment, or cancellation of the affected item. We will not substitute a materially different product without your approval.
If an unavailable product is cancelled after payment has been collected, the applicable amount will be refunded using the original payment method whenever reasonably possible.
Consumer Protection Law
Nothing in these Terms of Use limits, excludes, or replaces any right, warranty, condition, remedy, or protection that cannot legally be waived under applicable federal, provincial, territorial, or international consumer-protection law.
Where these terms conflict with a mandatory consumer-protection requirement, the mandatory legal requirement will apply. Consumers may also have additional rights based on their location and the nature of their purchase.
Limitation of Liability
To the maximum extent permitted by law, Vulkan Auto Technology Ltd. will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from the use of the website, delays, website interruptions, third-party services, or misuse of a product.
Where liability cannot legally be excluded, our liability will be limited to the remedy required by applicable law or, where permitted, the amount paid for the product directly connected to the claim.
Nothing in these terms excludes liability for fraud, deliberate misconduct, gross negligence, personal injury, or any other liability that cannot legally be excluded or limited.
The website is provided on an “as available” basis. We do not guarantee that it will always be uninterrupted, error-free, secure, or free from harmful components.
Indemnity
To the extent permitted by law, you agree to indemnify and hold Vulkan Auto Technology Ltd., its directors, employees, representatives, and service providers harmless from claims, losses, damages, liabilities, and reasonable expenses resulting from:
Your unlawful or unauthorized use of the website.
Your material breach of these Terms of Use.
Your infringement of another person’s rights.
False or misleading information submitted through the website.
Misuse, unauthorized modification, or unsafe operation of purchased equipment.
This indemnity does not apply to claims caused by Vulkan Auto Technology’s negligence, unlawful conduct, or breach of its own obligations.
Governing Law
These Terms of Use are governed by the applicable laws of Canada and the province or territory in which Vulkan Auto Technology Ltd. maintains its principal place of business, without regard to conflict-of-law principles.
If you are a consumer, this section does not remove any mandatory protection provided by the laws of the province, territory, or country where you reside.
Dispute Resolution
If you have a concern regarding the website, an order, or a product, please contact info@vulkanauto.com and provide your name, order number where applicable, and a clear description of the issue.
Both parties agree to make reasonable efforts to resolve the dispute through good-faith communication before beginning formal legal proceedings.
If the dispute cannot be resolved informally, either party may pursue available remedies through a court or tribunal with lawful jurisdiction. Nothing in this section prevents a consumer from contacting a consumer-protection authority, filing an eligible small-claims action, or exercising another non-waivable legal right.
Severability
If any part of these Terms of Use is determined to be invalid, illegal, or unenforceable, that provision will be interpreted or limited only to the extent necessary to make it enforceable.
If it cannot be made enforceable, it will be removed without affecting the validity and enforceability of the remaining provisions.
Account Termination
You may stop using your account at any time and may request account closure by contacting info@vulkanauto.com. Certain transaction records may be retained when required for legal, tax, accounting, warranty, fraud-prevention, or dispute-resolution purposes.
We may suspend or terminate an account when we reasonably believe it has been used for fraud, unlawful activity, security abuse, unauthorized access, repeated payment disputes, or a serious violation of these terms.
Where reasonably possible, we will provide notice before termination. We may immediately suspend access when necessary to protect customers, the website, or our systems. Termination does not remove obligations or liabilities that arose before the termination date.